Alice Metcalf is a researcher living on an elephant sanctuary which she runs with her husband, Thomas. Her studies look into how these animals react to grief - for elephants are one of the few species that mimic humans by mourning for their dead. One tragic night, an animal caretaker is found dead and Alice disappears, leaving behind only one witness: her three year old daughter, Jenna.Now, ten years later, Jenna is determined to find Alice, whom she believes would never leave her behind willingly. With the help of a publicly disgraced psychic, Jenna uncovers new information which could transform her mother's case and lead her to the answers she's been searching for all these years . . .